1. Who we are
ARCFLEX ("we", "us") operates arcflexfit.com. This policy explains what personal information we collect, how we use it, and the rights you have over it. Contact: customerserviceus@arcflexfit.com, 131 Continental Dr, Suite 305, Newark, DE 19713.
2. Information we collect
Information you give us: name, email address, shipping and billing address, and phone number when you place an order, create an account, contact support, or join our newsletter.
Payment information: processed securely by Shopify Payments. We never see or store your full card number.
Automatic information: IP address, browser and device type, pages viewed, and referring links, collected through cookies and similar technologies when you browse the site.
3. How we use it
To process and deliver orders, provide customer support, send order updates, send marketing emails you've opted into (unsubscribe anytime), improve the site, prevent fraud, and comply with law. We do not sell your personal information.
4. Who we share it with
Service providers who help us run the store: Shopify (checkout, orders, accounts), shipping carriers (delivery), our website host, and our email provider. Each receives only what it needs to perform its service. We may also disclose information when required by law.
5. Cookies
We use essential cookies and browser storage to keep your cart working, and analytics cookies to understand how the site is used. You can control cookies in your browser settings; blocking essential cookies may break the cart. Where required by state law, we honor Global Privacy Control (GPC) browser signals as an opt-out of targeted advertising.
6. Your rights
Depending on your state, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of targeted advertising. To exercise any right, email customerserviceus@arcflexfit.com — we respond within the time required by applicable law. We will not discriminate against you for exercising your rights.
7. Data retention
Order records are kept as long as needed for tax, accounting and legal obligations. Newsletter data is kept until you unsubscribe. You can request deletion of account data at any time.
8. Children
Our site is not directed to children under 13 and we do not knowingly collect their information.
9. Changes
We may update this policy and will change the date above when we do. Material changes will be highlighted on this page.
Last updated: July 14, 2026